Dubai RTA Expands AI Mobility Infrastructure in 2025
Photo: Pexels / Tejas Kamble
AI adoption reaches 96% as RTA expands smart mobility and digital transport services
Dubai’s Roads and Transport Authority (RTA) significantly expanded its AI-enabled mobility infrastructure in 2025, with digital channels generating around $1.44 billion in revenue (up 20.6% year-on-year). TechX Media cited the authority reporting 96% digital adoption and a 94% Digital Maturity Index, one of the highest across Dubai Government, underlining the scale of digitisation now supporting the emirate’s urban transport ecosystem.
Beyond customer-facing services, the update points to deeper integration of artificial intelligence into public mobility management. For the regional smart infrastructure market, this signals continued investment in AI-supported urban operations tied to transport, public access points, and citywide service coordination.
The authority also expanded the AI-powered “Mahboub” virtual assistant and introduced the “Madinati” service using computer vision and generative AI technologies. At the same time, smart kiosks processed more than one million transactions, and annual visits to RTA smart applications rose 144% year-on-year to 68 million.
The latest rollout reinforces Dubai’s ambition to rank among the world’s leading smart cities, with RTA signaling that artificial intelligence and emerging technologies will play an increasingly central role in mobility services, public-space operations, and the emirate’s wider urban infrastructure.
