Dubai Airports Turns to Biometrics to Eliminate Queues
Dubai Airports is accelerating the use of advanced biometric technologies to create a seamless, queue-free passenger experience — a vision outlined by CEO Paul Griffiths in an interview with Gulf News, the source of this report. His goal is clear: remove friction from every stage of the airport journey and replace traditional processing with fast, automated facial-recognition-driven movement.
Single-Scan Travel and Silent Biometrics
According to Griffiths, the airport’s strategy is built around capturing a passenger’s biometric signature only once, after which cameras — many of them embedded discreetly into the infrastructure — identify travellers automatically. “If you get a green square around your face, you’re good to go,” he told Gulf News. Only passengers flagged in yellow or red require extra checks. This approach shifts airport operations from suspicion-based screening to a trust-based model enabled by technology, allowing passengers to walk from kerb to gate without removing shoes, belts, or laptops.
Future-Ready Infrastructure
The biometric rollout is part of a wider transformation that includes new digital systems and infrastructure enhancements at both DXB and Dubai World Central. As Griffiths noted, the objective is to make the airport environment feel more like a five-star hotel than a typical transit hub. With passenger numbers rising across the region, Dubai Airports believes that biometrics — not more checkpoints — will be the key to delivering the next generation of passenger convenience.
Content adapted from the original article published by Gulf News.
